Effective Date: 11-08-2024

At GEMFORIA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website gemforia.com and make use of our services. Please read this policy carefully. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
• Non-Personal Information: We may collect non-personal information that does not identify you directly, which may include your IP address, browser type, operating system, and information about how you use our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To improve our website, products, and services.
• To communicate with you, including sending order confirmations, updates, and promotional communications (if you have opted in).
• To respond to your inquiries and provide customer support.
• To analyze website usage and trends to improve your user experience.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers to assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain exceptions.
• Withdraw your consent to our processing of your personal information.

To exercise these rights or for any other inquiries regarding your personal information, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. You can control the use of cookies at the individual browser level. If you prefer not to receive cookies, you may set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GEMFORIA
Email: [email protected]
Whatsapp Number: +92 336 5393579